Terms Of Service

Scope of Services:

Opula Software will lease and manage dedicated servers and associated infrastructure to Client.

1. Opula Software will provide technical support, maintenance, and monitoring services for the servers.
2. Additional services, such as backup solutions, security services, and network enhancements, may be provided as agreed upon between Opula Software and Client.

Service Level Agreement (SLA):

1. Opula Software agrees to maintain a high level of uptime for the servers, aiming for 99.9% availability, excluding scheduled maintenance.
2. In the event of service disruption or downtime, Opula Software will make commercially reasonable efforts to restore services promptly.
3. Opula Software will not be liable for any damages or losses incurred by Client due to service disruptions, unless caused by gross negligence or willful misconduct on the part of Opula Software.

Client Responsibilities:

1. Client will provide accurate and complete information required for account setup and management.
2. Client will ensure compliance with all applicable laws and regulations in using the services provided by Opula Software.
3. Client will be responsible for the security and integrity of their data and applications hosted on the servers.
4. Client will promptly report any suspected security breaches or unauthorized access to Opula Software.

Payment Terms:

1. Client agrees to pay the fees specified by Opula Software for the leased server and associated services.
2. Fees are payable in advance on a monthly, quarterly, or annual basis, as agreed upon between Opula Software and Client.
3. Late payments may result in service suspension or termination, at the discretion of Opula Software.
4. All fees paid to Opula Software are non-refundable, except as explicitly stated in a separate agreement between the parties.

Intellectual Property:

1. Opula Software retains all ownership rights to its hardware, software, and intellectual property used to provide the services.
2. Client agrees not to modify, reverse engineer, or create derivative works based on Opula Software’s intellectual property.

Confidentiality:

1. Both Opula Software and Client agree to keep any confidential information exchanged during the course of the agreement confidential and not disclose it to third parties without prior written consent, except as required by law.

Termination:

1. Either party may terminate this agreement by providing written notice to the other party.
2. Upon termination, Client will be responsible for any outstanding fees due up to the date of termination.
3. Opula Software reserves the right to terminate or suspend services immediately if Client violates any terms of this agreement.

Limitation of Liability:

1. Opula Software’s liability for any direct damages arising from the services provided under this agreement will be limited to the fees paid by Client for the affected services during the three months preceding the event giving rise to the claim.
2. Opula Software will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities.

Governing Law and Jurisdiction:

This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in India.

Entire Agreement:

This Agreement constitutes the entire understanding between Opula Software and Client regarding the subject matter herein and supersedes all prior discussions, negotiations, and agreements.

By signing up for or using the services provided by Opula Software, Client acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions.